Shipping & Returns

RETURN POLICY

  • Amouve accepts returns in case of manufacturing defects or wrong product receival. Sign in to your account and put in a request for ‘Return’. 
  • Once the product is received, it will be inspected by our quality-control team to verify authenticity and your amount will be refunded on compliance with the below:
    1. Any issues to be notified within 48 hours of receiving the product.
    2. Product needs to be in the original condition with tags. Used products are not accepted.
    3. Amouve offers returns except in areas outside the serviceable pin code, where you shall be required to return the product.
  • The entire amount will be refunded less the shipping fee.

CANCELLATION AND REFUND POLICY

  • An order can be cancelled before it has been processed, typically until 24 hours of being placed, for a full refund.
  • All refunds will be initiated within a maximum of 3 working days and may take between 3-15 days to reflect in your system, depending on the policies of your bank.
  • An order cannot be cancelled once processed.

SHIPPING RATES

Domestic

       a. MRP: Rs. 0-Rs.3750 - Shipping of Rs. 99

       b. MRP: Rs.3750-Rs.5000 - Shipping of Rs.199

       c. MRP: Rs.5001-Rs.10000 - Shipping of Rs.399

       d. MRP: Rs.10,000 - Rs.15,000 - Shipping of Rs.499

       e. Above Rs.15000 - Free

International

We ship to 32 countries in Asia, Europe and including USA and UK. Please enter your address in the checkout form to get the rates. Our standard rates are:

       a. MRP: Rs.0-Rs.7000 - Shipping of Rs. 1,100

       b. MRP: Rs.7001 - Rs.12,500 - Shipping of Rs. 2,200

       c. MRP: Rs. 12,501 - Rs. 20,000 - Shipping of Rs. 3,200

       d. MRP: Rs. 20,001 - Rs.Rs.30,000 - Shipping of Rs. 4,000

       e. MRP: Rs.30,000 and above - Shipping of Rs.5000

For any queries, please do not hesitate to mail us at care@amouve.com